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HP ITIL Foundation V3 for IT Service Management

HP ITIL Foundation V3 for IT Service Management
Price:
Category:Exams preparation
Region:Lagos
Place:Marinho Drive
Publish date:12 January 2014 10:21 am
Contact Name: Abdel Rahman (1)
Phone:+201099211500
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is 3-day course introduces the fundamentals of IT Service
Management (ITSM) based on the IT Infrastructure Library
(ITIL). It describes the key concepts, processes, functions and
roles of the ITIL service lifecycle. The course is made up of
lectures and the exciting, hands-on HP Race to Results
Service Management Simulation, which provides an
interactive learning experience. This results in good
awareness and comprehension of the main aspects of ITIL.
The course prepares attendees for the ITIL® Foundation
Certificate examination

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